Jacqui Snooks / Clinical Director & Psychotherapist
Jacqui is an accredited counsellor and psychotherapist with the Australian Counselling Association (ACA) and the Clinical Director of Haven Counselling and Psychotherapy. She has a kind and compassionate approach to her therapy and works together with her clients to help them gain insights about themselves and their relationships. Jacqui uses a combination of emotional, cognitive and somatic therapeutic approaches to her work and is skilled in adjusting the work to suit the individual needs of the client.
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​Jacqui is a strong believer in psychotherapy and its power to relieve suffering and increase wellbeing. She specialises in adult attachment disorders and uses the Three Pillars approach to repair early attachment ruptures, while also treating self-esteem issues, anxiety, depression, trauma, grief and loss, parenting challenges, and relationship issues.
​She is an experienced educator and has worked as a well-being consultant and counsellor for teachers and other staff within secondary schools.
Miranda Fairhall / Psychotherapist
Miranda provides a calming presence for women who struggle with emotional issues, and who feel stuck or overwhelmed by the challenges of modern life, neurodivergence, or parenting. She specialises in burnout, grief and loss, anxiety, chronic stress, emotional dysregulation, attachment issues, and developmental trauma.
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As a qualified integrative, trauma-informed psychotherapist, Miranda draws on various therapeutic modalities. She establishes a safe and connected relationship that enables self-understanding, healing, and growth.
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Miranda is also a Certified Instructor of ‘Hand in Hand Parenting (an attachment-focused, trauma-sensitive approach to parenting), and a registered member of PACFA.
Chris Wilkinson / Psychotherapist
Chris is a dedicated and compassionate integrative psychotherapist who specialises in a humanistic approach when working with clients and sees adults, adolescents and couples.
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He uses person-centred counselling which includes a unique blend of empathy, expertise, and a deep understanding of relationships. Chris has become a trusted ally for those seeking guidance and support during challenging times.
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Through the integration of evidence-based therapies, Chris helps individuals navigate personal challenges and creates a collaborative space for clients to work through presenting problems such as anxiety, depression, substance abuse, trauma, post-traumatic stress disorder, relational difficulties, grief and loss. Chris also has extensive experience working within the veteran community, assisting clients to shape their lives to the long-term effects of military service.
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With a genuine commitment to his client's well-being, Chris creates a safe and non-judgmental space for individuals to explore their emotions, process their experiences, and develop effective coping strategies.
Amanda Ferrucci/ Individual and Couples Counsellor
Amanda is a Counsellor and Clinical Family Therapist and holds clinical membership with The Australian Association of Family Therapists (AAFT). Amanda has extensive training and experience in providing counselling to individuals, couples and families.
Her work is strongly informed by systems theory, attachment theory, and trauma informed practice.
Amanda enjoys working with a wide range of clients, providing a safe and non-judgemental environment for clients to talk confidentially about the issues and concerns that are impacting on their lives. She strives to ensure a client centred and collaborative approach to her work that meets the specific needs and goals of her clients and at a pace that suits them, implementing interventions and techniques to suit individual needs.
When working with couple and families, Amanda will explore the presenting issues, focusing on communication, patterns of interaction, attachment styles and individual differences that are impacting on connection and cohesiveness within the couple or family unit. The aim is to help her clients to reduce their conflict, improve communication and build more adaptive, trusting and healthier ways of interacting.
Benjamin Lee / Psychotherapist
As a Psychotherapist, Ben uses a humanistic, person-centred approach, blending evidence-based therapies with a warm, empathetic style.
Drawing on both professional expertise and personal experience as a father of two teenage boys, he has navigated career changes, parenting challenges, addiction, and midlife struggles.
Ben creates a safe, non-judgmental space and supports clients dealing with anxiety, depression, addiction, grief, relationships, and life changes, emphasising trust and connection for healing. His own journey informs his compassionate and realistic approach, which aims to empower clients to discover their strengths, cope effectively, and find peace.
He believes that meaningful change starts with the right support and a genuine therapeutic relationship.
Dr Traill Dowie / Practice Supervisor
Dr Traill Dowie is the practice supervisor for Haven Counselling and Psychotherapy. He is the Chair of the Australian Counselling Association (ACA) Panel for Trauma Standards & Practice, he is also the Professor of Psychotherapy at Ikon Institute Australia, and is a practising psychotherapist, supervisor and public speaker.
Traill has been involved with counselling and psychotherapy for the last 20 years. He holds a PhD in Psychiatry and holds a PhD in Philosophy (social theory), as well as qualifications in psychology, philosophy, sociology, history of ideas and Jungian psychology. He also holds masters degrees in counselling and psychotherapy as well as mind and society.
Traill has extensive knowledge of European philosophy and psychotherapy, including existential and phenomenological systems. As well as this, he holds qualifications in transpersonal counselling and art therapy.
Traill has a particular interest in integrative practice and the treatment of trauma, and also has extensive teaching experience in counselling and psychotherapy.
