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therapist melbourne

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Our team

Jacqui Snooks - Director of Haven Counselling & Psychotherapy Melbourne
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Jacqui Snooks / Clinical Director & Psychotherapist

Jacqui is an accredited counsellor and psychotherapist with the Australian Counselling Association (ACA) and the Clinical Director of Haven Counselling and Psychotherapy. 

 

As a dedicated therapist, she empowers individuals to navigate the complexities of intimacy and self-worth. Specialising in attachment issues, she helps clients unpack how anxious and avoidant attachment styles may be impacting their current connections and internal dialogue.​ Her approach blends empathy with insights to dismantle the roots of low self-esteem.

 

Jacqui uses a combination of emotional, cognitive and somatic therapeutic approaches in her work and is skilled in adjusting the work to suit the individual needs of the client.​ By understanding your unique attachment style, Jacqui works collaboratively to transform insecurity into resilience and conflict into closeness. Whether you’re feeling "too much" in relationships or struggling to find your voice, or constantly pushing people away. Jacqui provides a safe space to help cultivate lasting security and self-worth. She also works with stress, burnout, depression, anxiety, grief and trauma.

 

​Jacqui is also an experienced educator and has worked as a well-being consultant and counsellor for teachers and other staff within secondary schools. 

Appointment

Fee

50 minutes

$175

80-90 minutes

$280

Miranda Fairhall Psychotherapist

Miranda provides a calming presence for women who struggle with emotional issues, and who feel stuck or overwhelmed by the challenges of modern life, neurodivergence, or parenting. She specialises in burnout, grief and loss, anxiety, chronic stress, emotional dysregulation, attachment issues, and developmental trauma.

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As a qualified integrative, trauma-informed psychotherapist, Miranda draws on various therapeutic modalities. She establishes a safe and connected relationship that enables self-understanding, healing, and growth.

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Miranda is also a Certified Instructor of ‘Hand in Hand Parenting (an attachment-focused, trauma-sensitive approach to parenting), and a registered member of PACFA. 

Appointment

Fee

50 minutes

$170

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Benjamin Lee / Psychotherapist

As a Psychotherapist, Ben uses a humanistic, person-centred approach, blending evidence-based therapies with a warm, empathetic style.

 

Drawing on both professional expertise and personal experience as a father of two teenage boys, he has navigated career changes, parenting challenges, addiction, and midlife struggles.

 

Ben creates a safe, non-judgmental space and supports clients dealing with anxiety, depression, addiction, grief, relationships, and life changes, emphasising trust and connection for healing. His own journey informs his compassionate and realistic approach, which aims to empower clients to discover their strengths, cope effectively, and find peace.

 

He believes that meaningful change starts with the right support and a genuine therapeutic relationship.

Appointment

Fee

50 minutes

$160

Amanda Ferrucci/

Individual, Couples and Family Counsellor and Psychotherapist

Amanda is a Counsellor and Clinical Family Therapist and holds clinical membership with The Australian Association of Family Therapists (AAFT). Amanda has extensive training and experience in providing counselling to individuals, couples and families.

Her work is strongly informed by systems theory, attachment theory, and trauma informed practice.

 

Amanda enjoys working with a wide range of clients, providing a safe and non-judgemental environment for clients to talk confidentially about the issues and concerns that are impacting on their lives. She strives to ensure a client centred and collaborative approach to her work that meets the specific needs and goals of her clients and at a pace that suits them, implementing interventions and techniques to suit individual needs. 

 

When working with couple and families, Amanda will explore the presenting issues, focusing on communication, patterns of interaction, attachment styles and individual differences that are impacting on connection and cohesiveness within the couple or family unit. The aim is to help her clients to reduce their conflict, improve communication and build more adaptive, trusting and healthier ways of interacting. 

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Appointment

Fee

50 minutes (individuals)

$170

90 minutes

$250

60 minutes (couples and Families)

$185

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We are an  LGBTQIA+ friendly clinic

© 2026 Haven Counselling & Psychotherapy

Website by Techno Bird

Haven Counselling and Psychotherapy acknowledge the Traditional Owners of the land and pay respects to their Elders, past, present and emerging

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