Question 1

Do you accept a Mental Health Care Plan (MHCP)?

Accepted Answer

No. Our multi-practitioner clinic in Mornington operates entirely outside the Medicare system, meaning we do not accept or process Mental Health Care Plan (MHCP) referrals. This allows our clinic to focus on highly specialised, continuous, and completely confidential psychotherapy, free from government-imposed session caps and reporting restrictions.

Question 2

Why should I choose private psychotherapy if I cannot use a Mental Health Care Plan?

Accepted Answer

Many of our Mornington Peninsula clients intentionally choose our private practice over Medicare-subsidised options. Choosing private, self-funded psychotherapy offers significant clinical and practical advantages:No Mental Health Diagnosis Required: To claim a Medicare rebate, a GP must assign you a formal mental health diagnosis on your permanent medical record. Private therapy protects your medical history, keeping it completely separate.Unlimited, Continuous Support: Medicare caps care at just 10 subsidised sessions per calendar year. True, lasting healing and personal transformation often require consistent, long-term weekly support, and usually more than 10 sessions.Total Privacy & Absolute Confidentiality: Because we do not answer to Medicare, your records stay strictly within our private Mornington clinic, independent of health insurance companies or government databases.Skip the GP Waitlists: You do not need to wait weeks for a GP triage appointment just to get a referral. You can reach out and book with us immediately.Access to Specialised Modalities: Advanced, deep-healing therapies—such as Internal Family Systems (IFS), Somatic therapies, Interpersonal Therapy and Attachment Repair—often sit outside the rigid Medicare framework.Holistic Growth, Not Just Symptom Management: Medicare-subsidised care is short-term and crisis-driven. Private psychotherapy focuses on your entire life landscape, relationship patterns, and self-discovery.

Question 3

Do you offer couples counselling and family therapy at your clinic?

Accepted Answer

Yes. We have a specialist couples and family counsellor on our Mornington team who works exclusively with relationship distress, communication breakdown, and systemic family issues. Because relationship and family therapy are not covered by Medicare anyway, these sessions are processed privately, matching our standard clinic structure.

Question 4

What are your session fees?

Accepted Answer

Our fees vary depending on the practitioner you see and the length of your session:Individual Session: $170 to $175 per standard session.Standard Couples Session: $185.Extended Couples/Family Session: $250 to $280 for longer, deep-dive sessions.

Question 5

What therapeutic modalities do your Mornington therapists use?

Accepted Answer

Our diverse team of Mornington Peninsula practitioners is trained in a comprehensive range of evidence-based modalities. We match our techniques to your unique needs, drawing from:Cognitive Behavioural Therapy (CBT) & Acceptance and Commitment Therapy (ACT)Internal Family Systems (IFS) & Schema TherapyEmotion-Focused Therapy (EFT) & Humanistic TherapiesTrauma Therapy & Somatic (Body-Based) TherapiesNarrative Therapy & Psychodynamic PsychotherapyMindfulness-Based Therapy & Attachment Repair (including the Ideal Parent Figure Protocol)Family Dynamics and systemic support

Question 6

How do I know which therapist or modality is right for me?

Accepted Answer

You do not need to figure this out alone. During your initial intake, our Mornington clinic team will look at what you are experiencing—whether it is trauma, relationship issues, anxiety, or a desire for deep self-exploration. We will match you with a practitioner who specialises in the specific modalities best suited to your goals. Alternatively, you can easily book yourself in through our online booking portal.

Question 7

Is there parking available at your Mornington clinic?

Accepted Answer

Yes. Our clinic offers ample parking on-site and nearby, making it easy and stress-free for you to arrive and settle in before your session.

Question 8

Do you offer online therapy as well as in-person sessions in Mornington?

Accepted Answer

Yes. We offer secure, confidential Telehealth video sessions for clients across Australia, alongside our comfortable, private in-person rooms located in Mornington.

Question 9

What is your appointment cancellation policy?

Accepted Answer

We value our practitioners' time and the needs of other clients waiting for appointments. We require at least 48 hours' notice for any cancellations or changes to your session time.Late Cancellations (within 48 hours): Incur a 50% session fee.No-Shows (missing a session without notice): Incur the 100% full session fee.

Question 10

How do I book an appointment?

Accepted Answer

Starting your therapy journey at our Mornington Peninsula clinic is simple. We offer three convenient ways to get started:💻 Book Online Instantly: Skip the phone calls and secure your spot today. Click our  portal link to view our practitioners' real-time availability and select a time that fits your schedule.📞 Give Us a Call: Have a few questions before you commit? Call our friendly Mornington reception team on to discuss your options and find the perfect therapeutic match.✉️ Send an Email: Prefer to write it down? Email us at with a brief summary of your needs, and we will get back to you within one business day with the next steps.

Frequently asked questions